Shipping policy

Shipping Policy

At ZSPrime, we are committed to delivering your orders as quickly and efficiently as possible. Below are the details of our shipping process:

Processing & Shipping Time

  • Orders are processed within 2–3 business days before being shipped.

  • Standard delivery time is 5–7 business days from the shipping date.

  • Orders placed on weekends or holidays will be processed on the next business day.

  • If your order has not arrived within 7 business days, please contact our customer service team at:

📞 Phone: +1-217-618-4682
📧 Email: info@zsprimellc.com

Shipping Method & Fees

  • We offer FREE Standard Shipping on all orders.

  • Our standard shipping method is UPS Ground for secure and timely delivery.

  • During peak seasons, express shipping options may be unavailable due to high order volumes.

Holiday Shipping Schedule

To receive your orders in time for the holidays, please keep the following dates in mind:

  • Last Day for Standard Shipping: December 10 (by 12 PM PST)

  • Last Day for Express Shipping: December 20 (by 12 PM PST)

We will not be processing orders on:

  • December 24 – Closed

  • December 25 – Closed

Packaging & Sustainability

We are dedicated to eco-friendly practices. All our shipments use recyclable cartons and packaging materials to reduce environmental impact.

Contact Us

For any shipping-related inquiries, feel free to reach out:

📍 Address:
30 N Gould St Ste R
Sheridan, WY 82801

📞 Phone: +1-217-618-4682
📧 Email: info@zsprimellc.com

We appreciate your trust in ZSPrime and look forward to serving you!